Privacy & communications
Your trust matters.
This page explains how Basano Global Association uses the information submitted through its membership and giving forms.
Meetings and group discussions
Group discussions are visible to current group members and authorized group administrators. Removing a member revokes their group access while retaining the discussion history. Virtual meetings use Amazon Chime SDK. Participants must agree to recording and transcription before joining. Meeting recordings and automated transcripts are stored privately in Basano’s AWS account and are available to the organizer and organization owner. Automated transcripts may contain errors. Microphone and camera start off and are enabled by the participant.
Address lookup & shared residences
Optional residence records can include a street address, apartment, city, state, postal code, and country. When Google address autocomplete is configured, typing in its search sends the address query and country filter to Google Maps. Google may also receive browser and network information when its widget loads. Otherwise, address search sends the typed query and selected country to Photon / OpenStreetMap; U.S. ZIP lookup sends the ZIP code to Zippopotam.us. Names, phone numbers, and family relationships are not sent with these searches. Manual entry is available. Authorized administrators can link shared household addresses; shared-address changes are audited. Full residential addresses are not displayed on public member verification pages.
Information we collect
We may collect your name, phone number, email, city, country, membership preferences, and donation selections. We use this information to maintain membership records, communicate about Basano activities, answer requests, and support charitable campaigns.
Member accounts also hold optional photos, birth information, family relationships, village origin, and membership records. Photos and full cards are available only to the member and authorized administrators. Public QR scans show only the member reference and record status. A security verification text does not opt you into fundraising texts.
Optional SMS communications
If you check the SMS consent box, you agree to receive recurring text messages from Basano about campaigns, events, and donation reminders. Consent is not required for membership or donations. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help.
How we protect and share information
Basano uses submitted information only for organizational purposes and service providers that help operate our communications and donation systems. We do not sell member information. We retain records only as reasonably needed for operations, legal duties, and donor accounting.
Questions or requests
To update your information, withdraw consent, or ask a privacy question, email info@basano.org or call 1-888-261-2051.
Last updated November 8, 2026.